Last Updated: 6/25/2025
Coating Connect ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including lead capture, follow-up, and appointment setting. Please read this policy carefully.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
Name
Email address
Phone number
Home address
Project details or service needs
Any other information you submit via forms or communication
B. Automatically Collected Information
IP address
Browser type and version
Device information
Pages you view and actions you take on our site
Time and date of your visit
2. How We Use Your Information
We may use the information we collect to:
Respond to inquiries or service requests
Contact you to confirm appointments
Send automated messages (calls, texts, or emails) regarding your inquiry
Improve our website and services
Analyze performance and conversion data
Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
Internal team members and contractors for lead handling
CRM or scheduling platforms we use to manage appointments
Service providers working on our behalf (e.g., SMS/email platforms)
Legal authorities when required by law
4. Cookies and Tracking Technologies
Our website may use cookies, tracking pixels, and analytics tools (e.g., Google Analytics, Facebook Pixel) to monitor site activity and improve user experience. You may disable cookies through your browser settings, but this may affect site functionality.
5. Data Security
We implement appropriate security measures to protect your information. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Choices and Rights
You may:
Request access to or deletion of your data
Opt out of marketing communications at any time
Contact us with any privacy-related concerns
To exercise these rights, email us at: [email protected]
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies separately.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Your continued use of our services after changes are posted constitutes your acceptance.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
